FAQ

General

Who is HYGENIQ B.V.?

HYGENIQ B.V. is a Dutch pioneering company in the research & development, manufacturing and sales of safe & green cleaning solutions in the most sustainable manner. It has many years’ experience supplying its cleaning products to customers in Hospitality & Restaurant business, Food & Beverage industry, Maintenance & Facility industry, Healthcare industry etc. in The Netherlands.

Where are HYGENIQ’s products made?

All HYGENIQ’s products are developed and manufactured in the HYGENIQ R&D and Production Facilities in Enschede, The Netherlands.

How many products does HYGENIQ offer to the Consumer market and for what applications are those?

HYGENIQ offers 28 products (SKU’s) for the Consumer market. Those are for General indoor cleaning (5 SKU’s), Bathroom/Toilet cleaning (4 SKU’s), Kitchen cleaning (3 SKU’s), Troubleshooting (7 SKU’s), Car care (4 SKU’s) and Outdoor & Garden Cleaning (5 SKU’s)

What is the shelf life of the HYGENIQ products?

HYGENIQ products have a minimum shelf life of at least 12 months. Once opened, HYGENIQ products will remain 100% effective for at least 12 months.

HYGENIQ’s products are made of ecological and bio-based ingredients. Do they work as effective as the cleaning products based on chemicals?

HYGENIQ products are at least as effective as -if not better than- the chemicals-based cleaning products.

The HYGENIQ products have color and scent. From what ingredients/base are those from?

The color and scent of HYGENIQ products are from an ecological and/or biodegradable origin.

Do HYGENIQ’s products work as fast as cleaning products based on chemicals?

In general, the HYGENIQ products do work just as fast as chemical-based cleaning products. Some of them might need just a little more incubation time though.

Do HYGENIQ products also disinfect?

HYGENIQ does not promote endless disinfection of all kinds of surfaces. Good bacteria are in fact very useful and play an essential role in the healthiness of humankind. By cleaning surfaces with HYGENIQ products you will automatically remain a healthy balance on most surfaces. However, on critical areas where potentially harmful bacteria normally occur, like toilets and bathrooms, there is a sanitizing component built in our products.

Why are competitors’ products so cheap?

Chemical based cleaning products are typically made of cheap and toxic raw materials. Those are cheap to source and cheap to produce. HYGENIQ products individually consist of at least 10 bio-based ingredients that are formulated specially to create the 100% effective, 100% safe and 100% eco claims of the HYGENIQ product proposition.

When comparing pricing, pay attention to the dosage (concentration). HYGENIQ products are highly concentrated and extra powerful.

Also, there is a difference in price between Ready To Use (RTU) vs Concentrated cleaning products. Ready To Use (RTU) as the name says gives the convenience and ease of use benefits that has a price tag over the concentrated cleaning products.

Effectiveness

What are Probiotics?

Probiotics are live non-harmful microorganisms occurring also in nature. These microorganisms are useful bacteria for humans and animals and because of an incredible technical development, are now usable for safe cleaning products.

HYGENIQ’s products are made of ecological and bio-based ingredients. Do they work as effective as the cleaning products based on chemicals?

HYGENIQ products are at least as effective as -if not better than- the chemicals-based cleaning products.

Do HYGENIQ’s products work as fast as cleaning products based on chemicals?

In general, the HYGENIQ products do work just as fast as chemical-based

Products

With regard to the HYGENIQ Troubleshooters range, how long will those products still be 100% effective once you have opened the bottle/spray?

Once the (spray)bottle of the HYGENIQ troubleshooters has been opened, they will remain 100% effective for at least 12 months.

What are the 3 main benefits of HYGENIQ’s 3-in-1 Indoor Cleaner?

Cleans, Nourishes and Protects the surface from recurring dirt

What are the 2 main benefits of the HYGENIQ 2-in-1 Screen Cleaner?

It cleans -without remaining of any residue- and protects the screen from recurring dirt due to the anti-static formulation of the product.

How do you know that HYGENIQ’s Floor cleaner and HYGENIQ’s Floor & Grout Cleaner are highly concentrated?

You only need 1 part of HYGENIQ Floor Cleaner to mix it with 50 parts of water. Same goes for the HYGENIQ Floor & Grout Cleaner.

For what type of floors can you use HYGENIQ Floor Cleaner?

HYGENIQ Floor Cleaner is very suitable for use on all water-resistant hard floors.

Where can you use the HYGENIQ Limescale remover?

HYGENIQ Limescale remover is very suitable for use on sinks, faucets, taps, kettles and coffee machines.

Why is HYGENIQ’s Sticker Residue Remover easy to use?

HYGENIQ Limescale remover is very suitable for use on sinks, faucets, taps, kettles and coffee machines.

What makes the HYGENIQ’s Ink and Paint remover unique?

HYGENIQ Ink and Paint Remover is extra powerful, without any hazardous classification, meaning completely safe and mild to skin, so, no special time-consuming handling or protection is needed when using it.

What is the technology that provides continuous cleaning effect with the HYGENIQ’s Kitchen Drain Cleaner?

This unique technology is called PCHT (Probiotic Cleaning and Hygiene Technology). 

Where can you use the HYGENIQ Stain Remover?

HYGENIQ Stain Remover eliminates all kinds of stains, like coffee, chocolate, fruit juice, food residue stains and greasy deposits from a broad variety of fabrics such as carpets and upholstery.

Where can you use the HYGENIQ Nasty Odor Eliminator?

HYGENIQ Nasty Odor Eliminator is an Air freshener that eliminates stench and nasty odors. It is ideal for use in a number of household applications. It works on bins, (sport)shoes, cigarette smell, food smell and pet-related smell etc.

What technology does the HYGENIQ Nasty Odor Eliminator have that takes care of the long-lasting effect of the product?

It contains a 100% bio-based odor-eliminating technology which really neutralizes the bad smells. This technology is effective against a broad range of household and industrial malodor.

What is the dosage of the HYGENIQ’s 3-IN-1 Car Shampoo?

Mix one part of HYGENIQ 3-in-1 Car Shampoo and 50 parts of water (1:50)  

What are the 3 main benefits of the HYGENIQ 3-in-1 Car Shampoo?

It is a highly concentrated car shampoo which cleans the car and due to its built-in wax and protective properties, also shines and protects the car from recurring dirt.

Why is the HYGENIQ Car Wax called 3-in-1 Easy Car Wax?

It shines, nourishes and protects the car from recurring dirt.

How many windows can one (1) spray bottle of HYGENIQ Car Window Cleaner cleans?

200 windows (standard size).

What is the sign that an oxidation reduction is working when applying the HYGENIQ’s Wheel Cleaner?

The built-in colour changing-indicator (purple) proves that the product is working.

When to use the HYGENIQ BBQ cleaner to get the best results?

The HYGENIQ BBQ cleaner get the best result when the BBQ is warm but not too hot.

What is the dosage of HYGENIQ’s Patio Green Cleaner?

Mix one part of HYGENIQ Patio Green Cleaner with 5 parts of water (1:5)

What is the difference between the HYGENIQ Garden Furniture Green Cleaner and HYGENIQ 3-in-1 Garden Furniture Cleaner?

The HYGENIQ Garden Furniture Green Cleaner is for removal of green scale & slime from sun umbrellas, screens, garden furniture, upholstery etc., while the HYGENIQ 3-in-1 Garden Furniture Cleaner is all-purpose cleaning spray with protective properties for all hard washable surfaces in the outdoor area such as plastic, aluminum, cane, rattan, poly-wood and metal garden furniture.

With the proper use of HYGENIQ Brick Protect, how long will the brick or porous stone surfaces stay water, dirt and algae repellent?

When applied properly the effect can last up to 10 years.

Does the 3-in-1 Stainless Steel Cleaner also protects the surface cleaned from having finger prints again? If so, how long will this protective layer last?

Yes, this product is in fact designed to do so. It will leave a long-lasting protection against finger print stains and a deep gloss shine effect. The effect will last up to a few weeks, depending on the way and the frequency the surface is used or touched. Also, the effect will be shortened when the treated surface is cleaned with other cleaning products.  

Safeness

HYGENIQ claims that its products are “safe and mild to the skin” – what is the pH level of HYGENIQ’s products?

HYGENIQ products all are gentle to skin and are not likely to cause any irritation or other allergic reactions. In general, they are in a neutral-pH range, where the mildly acidic ones don’t cause any harm to skin through the special safe design.

HYGENIQ claims that its products are Safe. What happened if it per accidentally gets into my eyes? Or spray some amount per accidentally into my meal? Or my child per accidentally drinks a portion of it?

Though HYGENIQ products are not likely to cause any damage we still advise you to wash your eye thoroughly with clean water or when swallowed to wash your mouth and drink a few glasses of water. Contact with a doctor would only be advised in the unlikely event of remaining irritation, nausea or pain.

Are Probiotics safe?

Yes, HYGENIQ’s Probiotics are in fact very safe. They actually live in and on humans and are everywhere around us in nature. 

HYGENIQ’s probiotics are approved by EFSA (European Food Safety Authority) and are EPA (Environmental Protection Agency) Class 1 certified in the USA. This means that the pathogenic risk of the microorganisms is considered null.

Packaging

What is unique about the Combi foam /spray bottle of HYGENIQ products?

It is one bottle with both a foam and a spray function. The foam function is to be used to create longer contact time when using on vertical surfaces or when targeting specific areas, where the spray function may be used to quickly cover larger areas.

What is unique about the HYGENIQ-spray bottle of HYGENIQ products?

There is no dirty and unhealthy propellant being used – HYGENIQ spray is just using clean air. Unlike conventional spray-cans, where propellants occupy roughly 2/3 of the bottle content, the HYGENIQ Spray contains 100% pure product. There is no need to shake the HYGENIQ spray before use – the product remains evenly distributed, even without shaking. It also works 360 degrees under every angle to reach difficult accessible areas.

What is unique about the bottle of the 2-in-1 Toilet Cleaner?

Unlike with other bottles it is possible to reach under the toilet rim up to the last drop of the cleaning fluid. Due to the special dosing-chamber technology in the bottle there is no waste on product-usage.

I always see haz-mat pictograms in many cleaning products in the market and there is none of those on HYGENIQ labels, is it good or bad?

Putting haz-mat pictograms in HYGENIQ product labels is not needed because HYGENIQ products do not pose a risk to your health, your property or the environment. In fact, this is a very good thing.

Technology

What are the benefits of Probiotic technology in HYGENIQ products?

In HYGENIQ’s products they support the removal of visible filth in an effective way but don’t stop doing their job there. After removing the grime, the good bacteria keep on working by penetrating into inaccessible surfaces and consuming (invisible) filth that, amongst others, causes nasty odors. As a result, grout returns to its original colour and deep stains will be eliminated.
They also significantly reduce the activity of harmful bacteria. So, besides the fact that these good bacteria are helpful to the environment, the probiotic cleaning products of HYGENIQ do have an additional hygienic action comparing to other ordinary cleaning products. 

Which HYGENIQ products contain Probiotic technology?

Floor & Grout Cleaner, Bathroom Cleaner, Kitchen Drain Cleaner.

What is the technology that provides continuous cleaning effect with the HYGENIQ’s Kitchen Drain Cleaner?

This unique technology is called PCHT (Probiotic Cleaning and Hygiene Technology). 

Do HYGENIQ’s products work as fast as cleaning products based on chemicals?

In general, the HYGENIQ products do work just as fast as chemical-based cleaning products. Some of them might need just a little more incubation time though.

What are Probiotics?

Probiotics are live non-harmful microorganisms occurring also in nature. These microorganisms are useful bacteria for humans and animals and because of an incredible technical development, are now usable for safe cleaning products.

Do HYGENIQ products also disinfect?

HYGENIQ does not promote endless disinfection of all kinds of surfaces. Good bacteria are in fact very useful and play an essential role in the healthiness of humankind. By cleaning surfaces with HYGENIQ products you will automatically remain a healthy balance on most surfaces. However, on critical areas where potentially harmful bacteria normally occur, like toilets and bathrooms, there is a sanitizing component built in our products.

Questions? We are here for you

This website uses cookies.

Close

Hygeniq professional

Professional ecological cleaning solutions for business customers. Together we provide a cleaner world.

For professionals Go to Hygeniq Professional

Hygeniq for consumers

Powerful ecological cleaning products for in and around the home. Together we change the world for current and future generations.